Privacy Policy for Turnexedic

Effective Date: 07/25/2026

At Turnexedic, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website, book our makeup, hair styling, or personal styling services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information from and about users of our services. This information falls into the following categories:

• Personal Identifiers: This includes your name, billing address, shipping address, email address, and phone number. We collect this information when you register an account, book an appointment, or contact us.
• Styling and Profile Data: To provide personalized makeup, hair styling, and personal styling services, we may collect information regarding your style preferences, clothing sizes, hair type, skin tone, beauty goals, and any photos or inspiration images you choose to upload or share with us.
• Payment and Transaction Information: When you purchase packages, book sessions, or buy curated items, we collect transaction details, payment card information, and billing details. Please note that payment processing is handled securely by our third-party payment processors.
• Technical and Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.
• Communications: If you contact us directly via email, phone, or online forms, we keep a record of your correspondence and any information you provide within those messages.

2. How We Collect Your Data

We collect information through various methods, including:

• Direct Interactions: You provide us with your personal details, styling preferences, and payment information when you fill out forms, book appointments, subscribe to newsletters, or communicate with our stylists.
• Automated Technologies: As you navigate our site, we use cookies, web beacons, and other tracking technologies to collect technical data about your equipment and browsing patterns.
• Third-Party Sources: We may receive information about you from booking platforms, social media networks (if you link your social media profiles to our service), and analytics providers.

3. Purposes and Legal Bases for Processing

We process your personal data for the following purposes, relying on the corresponding legal bases:

• Service Delivery: To schedule appointments, conduct styling consultations, deliver customized makeup and hair services, and fulfill purchases. The legal basis for this processing is the performance of our contract with you.
• Customer Support: To respond to inquiries, manage appointment changes, and resolve issues related to our services. The legal basis is the performance of our contract and our legitimate interest in providing high-quality customer service.
• Marketing and Personalization: To send you newsletters, promotional offers, and styling tips tailored to your profile. We obtain your consent prior to sending direct marketing communications where required by law. You can opt out of these communications at any time.
• Website Improvement: To analyze user behavior and trends, allowing us to optimize our website layout, improve our service offerings, and enhance security. The legal basis is our legitimate interest in improving our business operations.
• Legal Compliance: To comply with applicable laws, respond to regulatory requests, prevent fraud, and protect our legal rights. The legal basis is compliance with our legal obligations.

4. Sharing and Disclosure of Your Information

We do not sell your personal data. We may share your information with selected third parties in the following circumstances:

• Service Providers: We share data with trusted vendors who perform services on our behalf, such as booking software providers, payment processors, email delivery services, hosting providers, and customer relationship management platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Professional Advisors: We may disclose information to lawyers, accountants, auditors, and insurers as part of our business operations.
• Legal and Safety Disclosures: We may disclose your information if required to do so by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Turnexedic, our clients, or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal data may be transferred to the acquiring entity.

5. Security of Your Data

We implement appropriate technical, physical, and organizational measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. These measures include encryption of sensitive data during transmission, secure servers, and restricted access controls. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data under applicable state and federal privacy laws. These rights may include:

• Right to Access: You have the right to request access to the personal data we hold about you and to receive details about how we process it.
• Right to Correction: You can request that we update or correct inaccurate or incomplete personal information.
• Right to Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions (such as retaining records for tax or legal purposes).
• Right to Opt-Out: You have the right to opt-out of the sale of your personal data or the sharing of your data for targeted advertising. As stated, Turnexedic does not sell your personal data.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please submit a request using the contact details provided at the end of this policy. We may require you to verify your identity before processing your request.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the "last update" the policy, we will revise the date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Turnexedic
Address: 11618 | Rutherford Drive | Fredericksburg | 22407 | United States
Phone: +19073817953
Email: turnexedic.projects@outlook.com